iWave Information Systems Inc. is a Charlottetown-based software product company with over 2,600 client organizations in the healthcare, education, and non-profit sectors.
iWave currently employs 45 people and expects to hire an additional 45 in the next five years. “Access to skilled labour and the ability to facilitate a growing resource base is our number one priority,” says Ross Beattie, President and CEO. “Our facility, which relocated to a prime location in downtown Charlottetown, is already yielding benefits by attracting top talent.”
Their core product is a fundraising software solution used internationally by organizations to gather philanthropic and wealth information about individuals, corporations and foundations to source major gifts. Clients include Yale University, the World Wildlife Fund, and the YMCA.
“The majority of our clients are in the US,” says Gerry Lawless, Chief Technology Officer. “Although we are a Canadian company, this is a massive market and there are boundless opportunities to explore in both Canada and the US.
“We have a stacked team of individuals, many of whom left big companies to be a part of our culture,” Gerry says. “What we do is unique. We are a software company but at the end of the day, we are helping our clients help people. iWave gets to be involved in the success of our clients who are literally changing the world.”
iWave is thankful for an ongoing relationship with the IWK Children’s Hospital. They have been a client for years and have seen growth and success in using the iWave tool. It is a two-way relationship as iWave makes a corporate donation every year to the IWK, and in fact, there are plans to name a room in the Kids’ Rehabilitation Centre after iWave.
About the staff
iWave is committed to diversity and has attracted top employees from across the globe. iWave is also committed to gender diversity. Females make up almost half of the workforce, and leadership roles within iWave are 40 percent female.
- Software Developers
- Software Architects
- Business Analysts
- Quality Assurance Testers
- Marketing & Sales
- Client Support
- Client Success
- Product Marketing Manager
- Strategic Partner & Channel Development Manager
“On the technology side, we are looking for 12 people, from Developers to Quality Assurance Testers,” says Gerry.
“We are leaders in a very competitive North American market. To match that, we offer competitive compensation packages to our employees in order to attract the very best to our growing company.”
Challenge to fill positions
“I belong to the board of Propel ICT, an Atlantic Canada technology startup incubator. Across the region, we see it’s a challenge to find staff with skill sets for various positions. Also, people don’t recognize the well-paying career opportunities in sales in the software field.”
Jobs are advertised on iWave’s website and on Career Beacon, Indeed, and social media. “We take candidates through a multi-step process. We conduct an initial interview, an online behavioral test, and a ‘meet with the team’ session. For sales positions, candidates are also asked to do a pitch in front of a small team.
“These steps are to get an idea of the candidate’s fit for our fun and dynamic culture, as well as to allow the candidate to get an idea of what iWave is all about.
“We hire based on three key areas: doing the job as described, a passion for doing the job, and a cultural fit. If a person does not quite meet the requirements but is a good cultural fit, we are sometimes willing to bring them onboard and help them grow into the role. iWave has also helped employees earn diplomas, degrees and certificates in special cases.”