Provincial Credit Union Limited is a full-service financial institution with 53 full and part-time employees, more than 15,000 customers, and approximately $382 million in assets under management.
Provincial Credit Union is an amalgamation of four credit unions. Metro Credit Union in Charlottetown was incorporated in 1968. Progress magazine ranked it number one in its 2012 and 2013 Best Places to Work surveys.
In 2001, Metro opened a branch office in Stratford, and in 2013, it merged with Stella Maris Credit Union in Rustico. Montague Credit Union joined in 2015.
“All locations are very busy,” says Bernard Gillis, Chief Executive Officer. “Growth in the past year has been very robust with asset growth trending in the 8 to 10 percent range to date.
Four years ago, the PEI credit unions introduced the “Youth Mobile” or uMob, a vehicle taken to various events across PEI. “It is used to attract youth and inform them about our products and services and it has been a good addition for us.”
Some examples of job titles
- Commercial Account Managers
- Financial Service Officers
- Financial Service Representatives
- Administrative staff
“Financial Service Representatives (FSRs) on the front line are the face of the Provincial Credit Union. They are trained to recognize opportunities to benefit customers. They may notice a customer is paying too much in service charges and will suggest another service fee package to better suit their spending habits.”
Bernard says FSRs are the entry-level positions at the credit union. “Many employees started out in term positions and advanced to permanent ones. The minimum education required for FSR positions is a high school diploma, although five people on the front line have a university degree.”
“Hiring is on-going. Applicants are welcome to drop off a resumé to the Operations Manager, Bert Ronahan who is willing to meet with people and give a realistic overview of the opportunities here.
“Our pay scale is over and above what other financial institutions pay for similar types of positions. Our pension and healthcare plan is second to none. Benefits include vacation days, volunteer days, and study days.
“Given that we predominantly employ women, we offer a maternity leave top-up as well,” Bernard says.
In-house training provided
Employees are required to take a correspondence course through UPEI or CUSOURCE®, which is the learning partner of the Canadian Credit Union Association. Someone who took an accounting course at UPEI can transfer that credit to their CUSOURCE® records. Employees, typically, take one to three courses a year.
After graduating from school, Bernard started working at the Souris Credit Union, and then took a position with the Canadian Imperial Bank of Commerce. “I wanted to settle down and not move around so often and I was fortunate to find a position at the Credit Union in Charlottetown in 1982.”
He has seen a lot change in 36 years. “We have grown from approximately $6 million to $382 million in assets. That’s significant. The more business we do, the more we are able to give back to the community in forms of donations and grants. On average, PEI Credit Unions give between $500,000 and $600,000 in donations to the community each year.”
Provincial Credit Union provides a variety of bursaries, scholarships and sponsorships. It is a major sponsor of Music PEI Week and a major donor for Camp Gencheff, and Queen Elizabeth Hospital. Additionally, credit unions across PEI have given their name to Credit Union Place in Summerside, Credit Union Arena in Tignish, and Credit Union Centre in Kensington.
To apply for a position at Provincial Credit Union, drop off your resumé or contact Bert Ronahan, Operations Manager, at 902-629-1928 or email [email protected].