Training staff has many incredible effects. It is key to helping new staff become oriented to their work setting, to helping companies address issues such as cost effective productivity, and to helping employees stay engaged in their work, to name a few.
The National Manufacturing Essentials Certification Program has been developed by the Excellence in Manufacturing Consortium (EMC) and is being piloted in various sites across Canada. Workplace Learning PEI Inc. is partnering with the delivery of pilots on PEI.
“EMC is looking for manufacturing employers to implement Manufacturing Essentials Certification Programs,” says Jean-Pierre Giroux, National Director, Skills and Talent Development, EMC.
“It is very exciting to get this started on PEI. On October 17, 2018 we also started a new MEC program – this time for production workers and in Charlottetown with five additional companies.
“This fully funded initiative is designed to help manufacturers increase their workforce productivity and become more competitive in a growing global marketplace.”
EMC will provide training programs for two key occupations:
Production Worker Certificate is designed to engage production workers in methods and projects to support increased productivity and better employee engagement.
Supervisors/Managers Certificate is designed to encourage supervisors and managers to develop critical thinking, leadership and team management skills that result in better productivity, workplace and team functioning, and employee engagement.
“We are very pleased to be working on this pilot in partnership with EMC and look forward to an ongoing relationship as a training delivery partner,” says Lori Johnston, Executive Director, Workplace Learning PEI. “We are very impressed with the delivery model and the curriculum that has been developed.”
The first eight-week program on PEI for supervisors and managers began in August. The three groups who participated recently presented their Workplace Performance Projects.
Tracey Kickham, Facilitator for the supervisor and manager training, was hired by Workplace Learning PEI.
“The three participating supervisor teams demonstrated commitment during the eight-week training process,” says Tracey. “This work enhances their career and contributes to life long-learning which is highly valued in today’s workforce.
“By demonstrating initiative and interest in learning, they are also leading by example with their teams of colleagues who they supervise.”
Amalgamated Dairies (ADL)
The team: Tyler Kowalski, Operation and Improvement Coordinator, Wade Corcoran, Cheese Production, Jacqueline Lecky, Quality Control Supervisor, Jonathan MacDonald, Maintenance Manager, and John Gary Gallant, Acting Production Supervisor.
“ADL is the largest cheese processor on PEI, and our company employs over 300 people,” says Wade Corcoran. “We are presently going through a $20 million expansion that will increase productivity by 30 percent.”
The team worked on a concern that costs time and money, getting to the root cause of why proper product labeling could be a challenge, and determined an effective system for the future.
The process of dealing with this challenge involved staff training, technical issues, and communication, but they found that the root cause was the lack of training and experience of new staff.
“We realized that our employees on the floor need additional training, and we need to have full confidence in our trainers, who are selected from our staff, and offer them full support,” says Jacqueline Lecky.
Nature’s Crops International (NCI), Kensington
The team: TJ McGeown, Lab Manager, Garth Cole, Production Manager, Dylan Garnhum, Production Shift Supervisor, Kaitlin Delaney, Lab Technician.
NCI manufactures a range of high value, specialty oils for the dietary supplement, specialty food and personal care markets. The oils are derived from crops grown by contract growers and produced to the highest specifications for quality.
The team worked on solutions around production. “Our target was to increase production and improve staff communication with each batch of samples,” says TJ McGeown.
“It takes six to 12 months for new staff to be fully trained to run the refinery,” says Garth Cole. “Staff retention has become our major focus. We are a small company, so the impact of staff turnover is a real concern. We will increase training, help staff to be engaged, increase their skills to help with productivity, and use training and technology to improve communication.”
MDS Coating Technologies Corporation, Slemon Park
The team: Daniel Picard, Director Contracts and Administration, Jason Lee, Manager- Programs, Tyler Hamm, Production Engineering Manager.
MDS Coating Technologies designs and produces metallic-ceramic protective coatings for aerospace and industrial components, including erosion and corrosion resistant coatings for gas turbine compressor parts.
“We are concentrating on lowering the cost of production and increasing the level of employee training,” says Jason Lee. “We are working on sharing with all employees the best ideas our staff come up with to address productivity issues.”
“This training was an excellent way to look into tough issues such as how and why staff could fall behind,” says Daniel Picard. “No one likes to admit failure, so it is important to address difficulties early on so that you can learn and make corrections to work through them.”
For more about Excellence in Manufacturing Consortium, contact Jean-Pierre Giroux at 1-866-323-4362 or email [email protected].
For more about Workplace Learning PEI Inc., contact Lori Johnston at 902-368-6498 or email [email protected].