by Heidi Riley
Murphy Healthcare operates pharmacies, medical centres, and retirement living facilities across Atlantic Canada. The firm has been in business for 40 years and is nationally recognized for its health promotion, patient care, innovation, and charitable work.
The company owns and operates five Andrews Senior Care Homes on PEI, as well as Murphy’s Pharmacies, Atlantic Medical Centres, and other businesses.
“Andrews Senior Care Homes most commonly hire Registered Nurses, Community Caregivers, Dietary Aides, and Housekeepers,” says Anne Doucette, Human Resources Corporate Recruiter for Murphy Healthcare.
Murphy’s Pharmacies has 13 locations across PEI. “At the moment we are most commonly hiring Pharmacy Assistants and Pharmacy Technicians. There are also jobs for Customer Care Representatives and Pharmacists. We have a formalized Pharmacy Assistant training program using a learning management system. Experienced Team Leads provide the training needed for these posts.
“Atlantic Medical Centres located in Cornwall, Charlottetown, and Stratford typically recruit for Medical Secretaries and LPNs.
“Murphy’s Community Centre is a not-for-profit facility that looks for staff for the after-school drop-in service and to host various community events. It also hires Attendants for the bowling alley and hires Dishwashers, Cooks, Bartenders, and Servers for the restaurant, The Alley.
“We are most in need of hiring Caregivers for our long-term care homes and Pharmacy Assistants. All positions are posted internally, and internal candidates are interviewed first. There is always room to progress and be promoted within the company.”
Positions that do not need specific training
“Some people may be reluctant to apply for a Caregiver position because they do not have the required experience. Andrews Senior Care has a structured training program with excellent Team Leads who provide all the necessary skills needed in that role.”
“We do our own training for Caregivers and Pharmacy Assistants. Dietary Aides, Housekeepers, Bowling Attendants, and Servers don’t need specific education either.”
“We offer pension plans and benefits such as group health plan, medical and dental, and employee discounts at the pharmacies.”
Anne’s job search tips
“When applying, personalize your application, research the company, and be familiar with the position you are applying for. Your resumé should include your skills, work experience, and education that pertains to the position you are applying for. Do not include marital status, religion, age, or picture. Keep it to one page if possible. Highlight your strengths and the experience that ties into the job you are applying for and be specific about your accomplishments.
“It is important to include your phone number on your resumé or application. During the screening process, we always do a phone interview before we go further. It would save time if I did not have to reach out to people to ask for a phone number. Applicants could be missing out because there is a chance that my email reply could go to their junk mail.
“Employers look for people who are punctual, and show initiative and an eagerness to learn. When coming for an interview, be just a little bit early. Look directly at the interviewer when you talk to them. Be attentive.”
“The first step after we read the resumé is a pre-screen: a short phone call to get an idea about your experience, interest in the position, availability, and how you would fit the position.
“Screening is all about having a quick conversation. My questions are very basic, just to make sure their experience is what we are looking for, and it gives the applicant an opportunity to add any relevant information they may have missed listing on their resumé.
“Asking about availability is also important. There is no point interviewing someone who is not available for the shifts we are looking to fill. Sometimes when I screen someone for a caregiving position and the person says they do not have relevant experience, during the conversation we may find they have all kinds of customer service or other experience that can transfer into a new position that we can train them for.
“The resumé and notes from the pre-screen are forwarded to the Hiring Manager, who will reach out by phone or email to schedule an interview. Sometimes, emails go into junk mail, so be sure to check your junk mail daily to make sure you do not miss an invitation to an interview.
“During the interview, answer the questions honestly. Be ready to talk about a work conflict and emphasize how you resolved it. The interviewer is looking for your judgment, decision-making and teamwork skills. If you are asked to tell about yourself, keep it professional. If you are asked why you are interested in the position, the interviewer is trying to gauge your enthusiasm and how well you understand the job description. After the interview, follow up with a thank you note.
“We follow up the interview with reference checks. Be ready with a few references from former supervisors. If you don’t have a lot of work experience, list a supervisor in a volunteer role or a teacher. Make sure your references are aware you are sharing their name, so they are prepared to speak about you when we call.”
Open positions are posted on WorkPEI, Indeed, Facebook, LinkedIn, and the Murphy’s Pharmacy website under Join Our Team.
Candidates may send their resumés to [email protected].