Meet the new Client Engagement Officers with WorkPEI

by Stacy Dunn

WorkPEI is a job board managed by provincial government staff within the Department of Workforce, Advance Learning and Population .

Recently, WorkPEI hired two new Client Engagement Officers who are available to help employers and job seekers get the most out of their experience using WorkPEI.ca

Danielle Conklin and Chelsey Compton are both Client Engagement Officers. The purpose of their role is to lead client engagement activities for employers, job seekers, industry associations, sector councils, secondary and post-secondary schools, and other organizations for WorkPEI.

Danielle and Chelsey can be found at public information sessions, job fairs, career development programs, and other industry events, educating and training clients about the WorkPEI.ca website.

Danielle has a Business Administration diploma and a Certificate in Human Resource Management from Holland College. She is currently studying online part-time at Mount Saint Vincent University (MSVU) to obtain her Bachelor of Business Administration.

“My previous work experience has mostly been in the restaurant industry since I was about 16. I worked at a few restaurants in the private sector, the last being Boston Pizza, where I worked my way up to a manager,” she says.

“In 2020, I joined the provincial government as a new graduate working part-time with IT Shared Services and the Public Service Commission. In 2021, I was hired full-time by the Commission to support Health PEI staffing located out of the Queen Elizabeth Hospital.

“I joined the WorkPEI team in November 2022 and I am very excited and grateful for this new opportunity.”

Chelsey has a Bachelor of Business Administration degree from UPEI. She is currently working part-time towards a Master of Business Administration with a specialization in Human Resource Leadership online through the University of Fredericton while working at WorkPEI.

“I have been employed with the government of PEI since 2019. I started as a student employee under the Department of Justice and Public Safety working with Community and Correctional Services as well as the PEI Emergency Measures Organization. These roles provided me significant experience working with the public.

“I had similar work experience in the private sector as a supervisor at a local grocery store,” she says. “With my experience in customer service and my interest in human resources, I am excited for the opportunity to support job seekers and employers as a Client Engagement Officer.”

Both Chelsey and Danielle say continuing their studies as they work full time has been beneficial.

“It’s challenging,” Danielle says. “I need to create schedules, set priorities, and manage my time well to keep a healthy balance. I really enjoy continuous learning and I encourage others to do it if they can. Continuous learning helps improve my quality of work and it allows me to see new perspectives, which helps me generate new ideas. I get to apply my learning to my everyday tasks.”

“I find my Master’s program rewarding,” Chelsey says. “It allows me to work in groups with classmates all across Canada and around the world. There are a lot of opportunities to learn about the diverse ways of delivering practices in our roles.”

Chelsey and Danielle are eager to get out to help clients learn more about WorkPEI and how to get the most out of the website. They have only just begun presentations with some career development programs such as Career Bridges and they hope to get out and educate all types of users across the Island.