Next Level Group (NLG) helps businesses achieve their goals by amending their business plans and guiding them through their accounting and human resource needs.
“Sometimes owners are so busy running their company that they can’t move ahead with long-term business goals,”says Andrew Lavoie, President of NLG in Charlottetown.
An important part of reaching those goals is to hire people with the skills businesses need. NLG helps employers connect with permanent or temporary staff in a whole range of occupations.
“In our experience, the positions we tend to see the most demand for include IT Professionals, Social Media Experts, Accountants, HR professionals, and Labourers,”says Andrew.
“Social media is a fairly new area that is very much in demand. We have noticed a significant jump within our clients and prospects who are taking advantage of adding a Social Media Expert.”
Many companies are also looking for Software Developers, Quality Assurance, and Penetration Testers. “If I could find 50 IT professionals today, I am confident that we could find work for them right away.”
“There is also a huge need for more Electricians, Plumbers, Carpenters, and other tradespeople. So many have moved to higher paying jobs out west or beginning a sole proprietorship that it is near impossible to find anyone to make a move within the Atlantic provinces. This is when we sit with our clients and become creative in determining a viable solution.”
Andrew says his firm is so busy that he is forced to think outside the box when searching for his internal staff. “We are looking at our industry with hopes of offering something that is enticing and completely different without lowering our client Quality Control standards.”
“As little as five years ago, there were many more job seekers than positions available. Now the opposite is true. Low unemployment numbers mean it is now much more difficult to find the candidates and the skill sets that employers are searching for. This shift forces our clients to think quicker, use a more strategic approach when interviewing, and in some cases alter their work culture.
“We have seen a shift where more employees are less engaged with their jobs and are more likely to move from one opportunity to another for a number of reasons.
“The skills shortage is so serious that sometimes candidates will accept a different position in the middle of a lengthy hiring process requiring multiple interviews and testing.”
Andrew says there is an increase in situations where candidates do not show up for scheduled interviews, take time off without approval, or quit without notice, because it is easy for them to find other opportunities, especially with the tightened HR policies and guidelines.
To help with the recruitment and retention of employees, NLG helps ease the sometimes difficult transition to a new job in a number of ways:
- Find out as much as possible about the employer’s work culture, pay, benefits, and what separates them from their competitors.
- Conduct detailed interviews and testing with candidates to make sure their skills, needs, and preferences are considered when matching them with job opportunities.
- Meet new employees at the worksite on their first day to help ease the transition to a new position. “Sometimes they don’t even know what door to enter,” says Andrew.
- Conduct exit interviews to find out how the workplace culture is working well and how it could be improved, and communicate this with the employer.