Beck’s Home Furniture, Montague
This family-owned business is located on the Montague waterfront.
Jeff Beck is a third-generation retailer. His grandfather was Cecil Beck of Stewart and Beck. In 2002, the furniture division of Stewart and Beck was separated to give room for expansion and created a new company called Beck’s Furniture. Jeff has worked the furniture side of the business since he was 16.
“It’s an ever-changing business,” says Jeff. “For many years, we tried to be everything to everyone, but quickly found out that we couldn’t do that.
“In the mid 2000s, we realized that because we are a bit off the beaten path, we had to become a destination for potential customers. We made a decision to focus on a select number of well-known suppliers like La-Z-Boy, England, Sealy, and Whirlpool, which was the best thing that we ever did.”
In the last few years, with changes in the marketplace, they have focused on expanding the appliance side of the business. “We saw a hole in the market and hired people so that we are able to fill customer needs.”
Beck’s has 13 full time sales, delivery & warehouse, and accounting staff, and two part-time sales staff.
When hiring, sales experience, and customer service in the Furniture and Appliance industry is considered an asset. “At Beck’s Home Furniture and Appliances, every position can be moderately difficult to fill. We rarely receive applications from someone with the experience we are looking for.”
“Whether it’s for sales or the warehouse, we look for someone with a wide range of skill sets who can adapt quickly to any situation. The furniture and appliance sales business requires a diverse range of product knowledge and is always changing. When we hire an employee, they become one of the many faces of our business.”
In hopes of staying relevant in a shifting market, Jeff says they are continually learning and adapting to changes in the furniture and appliance industry.
“We expect our business to continue to grow, and we are always looking at improving to ensure that we are always meeting the needs of our customers.”
“Because we are always looking for the right person to come through the door, we prefer people to come in person to drop off a resumé to management, so we get a chance to speak to the applicant and assess their fit for our company.”
For more information, search www.beckshomefurniture.com.