Worklinks Inc. has been operating in Summerside’s Holman Centre since 2008. There are three local staff now, and they are developing solid business opportunities which are leading to an expansion of their PEI team.
The company offers workforce management products for small to large-sized businesses to streamline their entire payroll process. Products include Human Resource, Benefits Management, Time & Attendance, Employee Scheduling, and more. The head office is in Summerside. The ownership of PEI sister companies Worklinks and Funky Finger Productions is in Richmond Hill, Ontario.
“We recently rolled out a massive upgrade that makes us one of the fastest payroll processing applications in Canada,” says Aaron Brown, Business Analyst and Project Manager. “The technical team did a great job on this. Typically, if a business has 1,000 employees and wants to tabulate gross pay, taxes, and other deductions, most software systems take an average of 20 to 40 minutes to generate the results.
“Our system does the same process in under a minute, because we use a completely different technology. Our clients are very pleased and impressed with this upgrade.”
Aaron says the company is very competitive across Canada because they promote a can-do attitude. “It might take a bit of time for our team to work together to determine how to do the customized work, but because of our expertise, in most cases, requests have been doable.”
Another area of expansion for the company is in the pension payroll market. “Because more staff across the country will be retiring than ever before, a specialized type of payroll is needed to accommodate pension distribution.” Aaron says there are not a lot of companies in this market right now. “A couple of partners are working with us on developing this market.”
About the Staff
Presently, the staff includes a Senior and Junior Developer who are from Summerside. Aaron, the Business Analyst and Project Manager, is from Charlottetown.
The Junior Developer does the screen design, reports, and the interactive aspect of the program. The Senior Developer does the raw coding.
Aaron has a business administration diploma as well as various certifications in payroll administration. He also has an Arts degree with an English major. “For many years, I worked with payroll and related companies, and I taught payroll courses. I came from being a user of accounting software to now being part of the team which creates the software. I do user testing to make sure the process is working right, and document any gaps and revisions needed. I also do all the office administration for the PEI company.”
Aaron has noticed that the IT field seems to be a good fit for people with English degrees, because of opportunities for Technical Writers.
On the hunt for staff
“If you are the right person, we want to be the right company for you,” says Aaron.
“We are growing. If you have a background in payroll or in software development, especially SQL, we would love to have a conversation with you. I encourage qualified people to give me a call. If we think a candidate is a good fit, we will do what we can to make it happen.”
In the immediate future, they are on the hunt for a Payroll Support Analyst. “This is a front-line client support role. We are looking for someone with a combination of technical support skills and payroll-related experience.
“Also, we are always on the lookout for a Senior SQL Developer to join the team. We need this skill level because we are growing in the areas of specialized and customized programming.
“We know it is hard to recruit for this job, but we are a flexible company willing to negotiate a way to make the hire happen.”
Ways to get your foot in the door
This company welcomes IT and/or business students interested in an on-the-job placement. “One person who started with us through a job placement is now a full-time employee.
“A business and computer background is the right blend for the position of Payroll Support Analyst. This person needs a fundamental knowledge of payroll as well as being extremely computer literate, but not to the point of writing code. They also need to be the face of the organization, and have great communication and conversation skills.”
“As we grow over the next six months to a year, we foresee the need for dedicated implementation staff whose sole job is to set up new clients on the system. This role may involve travel. As well, more developers will be needed as technical writers and software testers.”