John Corbin’s job takes him to all three branches of TD Bank on PEI: two in Charlottetown and one in Summerside. “I get to help businesses starting up on PEI and people immigrating to PEI,” says John. “I love watching existing businesses become successful.”
About 45 employees work for TD Bank on PEI. Job titles include:
- Customer Service Representatives help people with day-to-day banking needs
- Financial Service Representatives help people with basic credit cards, account maintenance, and mortgages
- Financial Advisor is a skilled professional who specializes in more complex cases
- Account Manager of Small Business (John’s position) helps with day-to-day lending and banking for small business clients
- Branch Manager, Assistant Branch Manager, Manager of Customer Service
- Financial Planning partners, Commercial Banking partners, Private investment advice from TD Waterhouse
“TD has a great corporate culture and is a great team to work with,” says John. “There is always room for advancement, and the opportunities are endless. Typically, people start at the teller role, and those who move up to the financial advisor position can put their hat in the ring for an assistant branch manager position. We promote from within, and we want to help people get to the next stage.
“Every new employee gets approximately 12 weeks of training to learn about TD products and services, security and compliance, and customer service concerns. Training is mostly online, and also includes webinars and face-to-face training in Moncton and Halifax.”
John is originally from Brandon, Manitoba. He earned a Kinesiology degree at the University of New Brunswick, and worked in sport and recreation for many years. “I loved my job, but the opportunities for advancement were very limited.” In 2007, he moved to PEI, where he met his wife. He took the Sport and Leisure Management program at Holland College.
He moved off-Island and worked for Sun Life Financial for five years as an insurance and investments consultant. He moved back to PEI, and has worked with TD for about 18 months. “I love being back on PEI. It is a great place to raise a family and make some roots.”
The move to a career in finance made use of transferrable skills from his years in the sports world. “The key to my transition is my ability to communicate, and to show empathy and understand client’s concerns. I also took investment courses, and earned the required financial certifications.
“Now that I am in the small business space, being somewhat entrepreneurial myself, I enjoy people coming to me and seeing them so excited to make a plan, take the leap, and do what they love.”