IT Shared Services, Government of PEI

by Ethan Paquet

IT Shared Services (ITSS) provides IT technical support for provincial government departments, crown corporations, and agencies including hospitals and schools.

“We are a strategic and technical organization that works to create a digital PEI while keeping pace with the needs of our clients and the citizens we serve,” says Ryan Hennessey, Director of Enterprise, Architecture, Data and Security Services.

Hiring needs

ITSS frequently recruits for entry-level positions including System Support Specialists, Junior Network Support, Service Centre Analysts, and Junior Programmer Analysts.

They are also hiring for senior positions including IT Consultants, Programmer Analysts, and Project Manager.

Other opportunities for employment include temporary positions through student and cooperative work placements and internship programs.

There are also opportunities within their Computers for Success program, which keeps old computers and equipment out of landfills by donating them to charities, not-for-profits, and individuals who need access to computer equipment.

“Our team proudly delivers quality IT expertise and advice to our partners, while keeping the

citizens and businesses of PEI at the center of all we do,” says Ryan. “In order to be successful, we have to engage every member of our team and work in partnership across Government.”

Rate of pay

Entry level positions in IT begin at Level 13 – $26.06 to $31.05 per hour.

As you progress through your career, there’s opportunity for growth, development, and higher-level positions ranging from Level 13 to 25. ($26.06 – $59.91 per hour)

University/College students: $15.12 – $16.35 per hour

Co-op Students: $15.12 – $17.12 per hour

Computers for Success program: $16.25 per hour

Application process

The first step is to create an account with Jobs PEI, where you can find available positions and apply directly.

During the hiring process, applicants for temporary or full-time positions meet with a board that consists of a representative from the Public Service Commission and two members of ITSS.

“We try to keep the hiring process as friendly as possible. We ask a number of questions related to education, experience, and knowledge around the job area, as well as interpersonal capabilities and other skills we are looking for.”

Ryan says ultimately, they look for candidates who have a sense of curiosity and an interest in learning.

“We look for team members who are effective communicators and collaborators. We also look for experience in the IT industry, but if you have done project-related work, we often consider that experience as part of our interview process.”

New employees can expect to receive training through a platform that can develop and increase IT skills related to the position. They will also find support from the other members of their team. “Mentorship is a key for onboarding new employees, and it is done by senior staff, supervisors or managers.”

How to apply

Information about working for the provincial government and current postings for both permanent and temporary positions are listed at www.princeedwardisland.ca/jobs

Students looking for a temporary position through the Post-Secondary Student Program can apply by clicking here

Students who wish to take part in a cooperative work placement should look for opportunities advertised within their school’s career services department.